SECURE FILE SHARING AND COMMUNICATION PLATFORM

Effective Communication for the Modern Law Firm

Boosted by Smokeball AI, keep yourself organised, communications secure, and clients up to speed.

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Secure

Secure messaging and file sharing
Two-factor authentication
Data encryption
FaceID + fingerprint authorisation

Efficient

Easy to follow functionality
Instant updates/communication
Everything you need on one page
No more scrolling through emails
One click, conversation summaries

Seamless

Access web portal anywhere at any time via any web browser
Free iPhone and Android app
Receive real time notifications

Communicate with clients securely

Communicate is Smokeballs file sharing and messaging platform that enables firms to communicate with clients securely.

Included in your practice management software, Communicate, boosted by Smokeball AI, reduces the risk of email and phone messages being intercepted and protects your client's data.

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Simple, secure communication platform

Our secure messaging platform is beautifully connected to Smokeball so all correspondence with the client is stored against their matter.

Exchange documents or files
Comment on files received
Send or receive messages from a browser or mobile app

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Get up to speed Fast

NEW Communicate has now been boosted by Smokeball AI - Get up to speed fast with the ability to summarise correspondence in moments.

Smokeball AI will also recommend next steps to keep your matters moving along.

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What is it that makes Communicate so secure?

Multi-factor authentication

Communicate is protected by multifactor authentication so that only the intended recipient can see messages.

Encryption

Messages are encrypted while in transit.

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Communicate from anywhere

Communicate mobile app available free for IOS and Android devices makes it easy to access information or message anywhere, any time. You or your clients can:

Receive real time notifications when something has been updated
Upload pictures and files from your phone
Message in real time

Correspond and collaborate internally

When Smokeball users started using Communicate for secure file sharing and messaging with their clients, they immediately saw the value in utilising a similar tool in-house. Collaborating and corresponding with your colleagues via phone, email and verbally is inconsistent, time-consuming and difficult to obtain all the information you require.

In response, we developed Communicate Direct Messages, Internal Matter Conversations and Channels. These features were designed specifically to enhance internal law firm communication and collaboration.

With Communicate Direct Messages you receive the benefit of user-friendly conversational style messaging through the same secure platform that you correspond with your clients. Internal Matter Conversations give you the ability to correspond in relation to a specific matter. Communicate Channels are a great way to create a group conversation with your staff in relation to key topics like firm policies & procedures, coffee club or social committee.