Welcome to 2025! Smokeball’s latest features are here to help Australian law firms streamline workflows, enhance security, and work smarter. Designed with your needs in mind, these updates let you focus on what matters most: delivering exceptional results for your clients.
1. Bulk reassignment of former staff’s work
When team members leave, transitioning responsibilities can feel daunting. Our bulk reassignment feature simplifies this process by letting you reassign cases, leads, tasks, and events to other team members in one click.
Why it matters: Avoid disruptions and ensure nothing falls through the cracks during staff changes.
How it works:
- Mark the outgoing staff member as "former."
- Access the bulk reassignment tool to delegate their work seamlessly.
💡 Pro tip: Plan reassignment carefully. Bulk changes cannot be undone.
2. Locate originating emails for matter files
Effortlessly locate the original email associated with attached matter files. This small but powerful feature saves time and eliminates frustration during document reviews.
Why it matters: Direct access to source emails ensures you always have the context needed to make informed decisions.
How it works:
- Right-click on the document to view the originating email.
3. Assign documents from Word 365 to Smokeball
Seamlessly assign Word 365 documents to Smokeball matters without switching apps.
Why it matters: By working within Word 365, you eliminate interruptions and maintain focus on drafting high-quality documents.
How it works:
- Use the Smokeball add-in to assign documents directly to the relevant matter.
4. Mandatory two-factor authentication (2FA)
Protect your firm and your clients’ sensitive data. Starting in May 2025, 2FA will be required for all Smokeball users.
Why it matters: Strengthening your account security reduces the risk of breaches and unauthorised access.
💡 Get ready now: Enable 2FA today to stay ahead of the mandate.
5. Split billing feature (coming soon)
Handle shared billing scenarios with ease. Designed for family law practices, this feature allows you to divide bills among multiple debtors and track payments accurately.
Why it matters: Ensure compliance with court orders and improve transparency in cost management.
How it works:
- Divide expenses per debtor and generate detailed billing reports.
6. Enhanced client portal beta
Give your clients a more intuitive experience with our updated Client Portal.
Why it matters: Streamline communication and file sharing in one secure, user-friendly location.
💡 Feature preview: During the beta phase, clients can toggle between the new look and the legacy interface.
Coming soon
- HubSpot integration: Simplify client and marketing management with seamless data syncing.
- Power BI connection: Analyse your firm’s performance with powerful reporting tools.
Start 2025 strong
Discover how Smokeball’s latest updates can transform your law firm’s workflows. Read the full update on our Community Platform.
